I’ve facilitated Design Sprints for companies across a diverse set of industries.
Helping a major player in the scaffolding business to create a shared vision and digital strategy
- Developed 7 new concepts for improving their customer experience
- Prototyped 3 concepts for further testing
- Created alignment and collaboration acros the organisation
Helping a housing corporation to become more customer centric
- Developed a shared vision and goal across different departments.
- Mapped the customer journey of the future resulting in 9 new digital service concepts.
- Created an inspiring presentation and story for main stakeholders and investors.
Working with a start-up to create a new digital service for freelancers
- Creating a concept and story to inspire and activate investors.
- Developing a strong value proposition.
- Improving and re-designing the service based on user insights
Helping a tech-start-up to create a value proposition and brand identity
- Creating a solid vision and online marketing strategy
- Compressing months of time into just 3 weeks
- Saving time and money by validating ideas with real users
Working with a major health insurance company to prototype and test a new insurance product.
- Helping to develop the value proposition and marketing message
- Developing a high definition prototype in the shape of a brochure for advanced user testing.
Helping a leading driving school to reinvent they way people get their driving license
- Developing a innovative approach to driving lessons
- Successfully prototyping and testing a digital e-learing concept
- Working with technical teams to build a pilot version of the new service
Helping a major international horse shoe manufacturer to create a digital strategy
- Developing a digital strategy and 3 main themes for innovation
- Developing and testing multiple prototypes for digital services and websites
- Creating a solid support base within the international organization
Working with a international industrial machinery supplier to innovate their customer experience on all fronts.
- Developing a future vision on the customer journey and experience with stakeholders from multiple devisions.
- Generating 8 concepts within 4 different themes for future development
- Creating a clear roadmap for future innovation towards a shared goal.